What platform are you on? Windows, Mac, Linux? Where did you download the browser from? I am running Vista Home Premium. I downloaded the browser from the official site and also from CNET; the icon that ended up on my desktop was identical in both cases and the same file size.
But when I clicked on it, nothing happened. Do you know how to run commands from inside cmd i. If so, can you try running the executable from there? It will hopefully output some logs. Alternatively, another thing to try would be to temporarily disable any firewalls or antivirus programs you have running.
Or, better still, configure them to allow Tor. I am having the same problem, and this is the 4th version it has happened with 5. I have disabled my security software, no change. I have tried to run as administrator, no change. I am also running Vista Home Premium. I downloaded the installer from the Tor site. Active Oldest Votes. Do not continue to use Windows Vista! The Overflow Blog. This situation occurs because the Tor browser is still running on the background, but you do not notice this as the app seems to be closed.
Basically, if this occurs, what you do is that you go to your task manager and end task of the Tor browser to stop the app from running then you can open the app again. If this problem persists, you can simply restart your system. Having antivirus protection on your system is good. Sometimes, however, it can be a problem by being overprotective in the sense that the antivirus you install on your system can interfere with other apps you install by preventing it from running.
It is annoying when your antivirus is preventing you from using apps that are not infected with viruses. But as we know, antiviruses are built to protect your system so you do not have to blame it for doing its job. To stop this problem from occurring, simply what you need to do is to block the antivirus software from interfering with the Tor browser. Antivirus software is of different types, so you may need consultation of the documentation for the antivirus you are using if you do not know how to block the interference of the antivirus.
Firewalls are security apps that filter all the data that enters your computer from the internet. It is also used for blocking potentially harmful programs that request access to your windows machine. At times the firewall is the reason why you are unable to access a page or site on the internet through your Tor browser.
In order to stop this all you need to do is to temporarily disable your firewall so you can access the page or site. The Tor browser works with accurate date and time i. Internet time. If your date and time do not correspond with the Internet time, you would not be able to use the Tor browser. So before using the Tor browser, check your date and time.
And if you notice that it does not correspond with the internet time, then you would need to adjust your system time to synchronize with your internet time. This problem can also be caused by your internet service provider might.